The Moorings Medical Practice

The Moorings Medical Practice 2017-02-11 Person 0 5 0

We received a call asking us to come early, yet when we arrive we find others in a similar situation and have to therefore sit in the waiting room for ages - what was the point of that? Very frustrating.

The Moorings Medical Practice 2017-02-11 Person 4 5 0

Care was very good. made sure curtain was closed for privacy.

The Moorings Medical Practice 2017-02-07 Person 4 5 0

Very helpful staff, great service (including telephone consultations if you can't get an appointment right away). The doctors really know their stuff.

The Moorings Medical Practice 2017-01-18 Person 4 5 0

Helpful, polite and welcoming. Appointments are not difficult to obtain. You have time to speak with the G.P's who are through in their care

The Moorings Medical Practice 2016-12-19 Person 1 5 0

I'm new to the area and have been with this practise only 4 months. I've found the service absolutely appalling compared to my previous GP. The people on reception are really not helpful, quite rude and are dismissive face-to-face. I saw a doctor, had to go to another hospital to get blood tests, and then was told to ring my doctor to discuss the results. I spoke to a receptionist who was to put me through to a doctor. I was on hold for 32 minutes only then to be told that a doctor wasn't available and someone would call me back. I kept on being picked up and then re-put on hold. The funny thing is that when someone did finally answer they didn't know who I was or what I was waiting for (which I had previously explained). I had to go through the process of giving my name and my details again. The NHS being under-funded and under-staffed is one thing, but you could at least treat your patients with some degree of dignity.